Getting rubbed the wrong way

I rarely get involved into discussions but this morning I got “rubbed the wrong way”. Those are actually the words my counter part used in the conversation I had with her this morning.

Facebook and Dog Goups

This morning a post about a woman wanting to re-home her dog due to house training issues popped up in my newsfeed. There may have been more issues going on but it appeared in her first post that house training was definitely an issue. Many judgmental comments followed the post. Not many could validate her decision and indirectly accused her of being a not so good person. I’m pretty sure you have seen those posts as well. Feeling sorry and being in an ever helpful mode I offer my services for free. A phone conversation and setting up a training plan for house training is not going to kill me or my business. I was hoping to help. Maybe today was one of those days I could help make a difference in a person’s world.

Well Meant Advice

Another woman stepped up to offer her help as well. It seemed like the posts were getting more positive. What caught my eye was the information she was providing.  It started with “I have heard….  And Dogs are den animals and … when put in crates they generally adapt very well.” Providing advice about dog training is one of those often discussed topics we professional trainers have. Well meant advice can turn into situations that often cause the behavior to become worse. The individual went on offering behavioral advice saying she is not a “trained behaviorist” but felt she had an “innate guidance about doggies” since she was a little girl.

Animal Behaviorists

Animal behaviorists “study the way animals behave and try to determine what causes certain types of behavior and what factors can prompt behavior change. They usually specialize in certain types of animals, whether it’s fish, birds, large animals, wild animals, livestock or household pets. They also may focus on certain types of behavior, such as hunting, mating, or raising offspring.” Behaviorists are highly educated academic individuals who have spent years studying animal behavior. Behaviorists often stay in the academic setting to continue their research in animal behavior. Some work for businesses or veterinary clinics.

Not even I can call myself an animal or pet behaviorist as I do not have the academic background to call myself that. I am allowed to call myself a dog trainer and dog behavior consultant. Why? I have had years of formal training and hands on experience working with dogs on various levels. Still there are cases I will not take. I refer them to other professionals I feel are more capable of handling them due to their specialization or years of experience.

Back to Facebook and the re-homing thread. I respond on my iPad to the post. I caution the individual not to offer advice in a field she is not trained in no matter how well her intend is. My post was expectantly not taken well. Engaging her full defense mechanism she defended her statements and blamed me for being territorial, afraid of her trying to steal my business and degrading the profession of dog trainer by saying you need no certification to potty train a dog. She thanked me cynically for slapping her on her wrists. Although not intended I guess it was one. Not for the sake of business but for the sake of avoiding individuals providing professional advice on a questionable level.

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Gut instinct does not make you a dog professional no matter how comfortable and knowledgeable you feel. Even if in your heart you believe you are providing the best advice possible to the person seeking help think twice before providing it.

Dog training consists of the knowledge of how dogs learn. Do you know the two ways of how dogs learn? Do you know the stages of learning? Do you know when to apply operant or classical conditioning? What kind of operant conditioning? Should I reinforce or punish a behavior? Do I want the behavior to increase or decrease? When do I use rewards? How do I reinforce? What about timing issues? Am I going too fast or too slow in training? My dog is not responding to the training. Motivation problems? Rate problems? Are you prompting correctly?  If these questions seem like a foreign language to you then you should reconsider your dog training abilities because providing dog training advice means you should have some kind of knowledge of these terms. You can waive them off as dog training jargons, which they are, but they provide the professionals among us to do our jobs without using explanations. It is professional dog training language. Language we don’t use with clients but language that helps us do our job.

House Training Case

Back to our case: A three year old dog is not house trained and causing the family a lot of grief. They feel their only option is to re-home the dog into a home that has more time for this dog and the possibility to tackle the issue. Other issues are unknown at this time. The dog has not been crate trained. That is all the information we have. I would most likely ask her to see her vet first to exclude any medical issues. If those are excluded I would set up a training plan. We start with the wanted end behavior and build up a plan from there. What advice would you give in such a situation? Tell them that the dog is 3 years old and should be able to hold it at least 8 hours? Crate them all day? Any training comes with an incremental plan. A step by step guidance on what to do. What if you get stuck? What if the dog still eliminates even though you have stuck to the plan? What if the dog doesn’t respond well to the crate training? “What if …” A trainer provides you with an appropriate answer. Adjusting the plan, splitting the step where you got stuck and helping you to take your dog one step further into ensuring your dog becomes house trained.

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Good Advice or Bad Advice?

When it comes to dog training and behavior ask a professional. One that has the qualification. Getting the advice of one that has not been educated in the matter will provide you questionable advice. It could be good or bad either way. Just because people have had dogs all their lives doesn’t make them knowledgeable in the field. They may have picked up things here and there, gone through some training and thus feeling content about dog behavior. How correct is their knowledge? Don’t wait to find out and possibly cause more damage to your dog. It is not worth it. If you do take the suggestions of unqualified individuals then be prepared to deal with the consequences. Dog Parks inhabit many so called “dog professionals” with all different answers to one question.

Which professional?

Stay away from professionals with no formal training. If you don’t see any accreditation or education in the “About” part of a business web site then rest assure it is a self-proclaimed dog professional. No education means they are basing their own experience, whatever they have picked up here and there and mingle it together into a whole new “dog training and behavior” guide. A vet is not a dog trainer nor is a Vet Tech unless they have gone through some specific training. They are qualified within their field of education even though they deal with dogs on a daily basis. I don’t do their job and they shouldn’t do mine. If they do ask them for the qualification in dog training and behavior.

What can Dog Connect do for me?

Dog Connect is a group of dog lovers. We have individuals in this group on every single level. From first time dog owner to highly educated professional. If you have a question please just ask. We may provide you with insight, helpful links or refer you to a professional in your area.

Nathalie Mosbach is the owner of Beyond Companions LLC. K9Consultant, The Dog Hikers and pawDOGraphy are a few of her successful businesses. 

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Getting rubbed the wrong way